I lead with business value: what you'll save, what you'll improve, what gets easier. The technical depth - knowledge structures, context design, orchestration - sits underneath. I use Microsoft, cloud, or local tools depending on what fits.
Find out what's worth doing first
Get a clear picture of what's working and what isn't. Identify quick wins and high-impact improvements so you don't spend money on the wrong things. Opportunity discovery and process mapping.
Who it's for: Organisations with underused Microsoft or cloud investments, teams with messy manual processes, decision-makers unsure where to start.
Typical outcomes: A clear picture of what's working and what isn't, a shortlist of high-impact improvements, and a sensible order of work.
Examples: Audits of existing tooling, process mapping, identification of automation opportunities, and quick-win recommendations.
Get more from Microsoft 365 and your existing tools
Make M365 and cloud platforms work clearly and securely. Better use of what you pay for - without hiring full-time. Microsoft 365, Entra, Azure - I use the right platform for the job.
Who it's for: Small businesses needing senior expertise without full-time hire, organisations with Microsoft deployments that feel scattered or opaque.
Typical outcomes: Clearer identity and access design, better use of M365 and cloud services, governance that protects without blocking.
Examples: Entra and Azure AD architecture, M365 governance, landing zone design, cost and licensing review.
Connect tools and processes - less work by hand
Reduce repetitive admin and manual handoffs. Connect systems so workflows run smoothly. Power Automate, APIs, integration design.
Who it's for: Teams drowning in manual steps, organisations with siloed data and disconnected tools.
Typical outcomes: Fewer manual handoffs, workflows that save time, systems that talk to each other.
Examples: Power Automate and Power Apps, API and integration design, runbook creation, process redesign.
Stop wasting money on AI that doesn't deliver
You have documents and data everywhere. AI experiments cost too much and give wrong answers. I organise your information so automation and AI actually help - better relevance, less waste, outcomes you control. How: data shaping, context design, knowledge structures (knowledge graphs, decision trees), retrieval and routing.
Who it's for: Scattered information. AI that costs more than it delivers. Automation that creates confusion.
What I cover: Organising existing knowledge into usable structure. Decision paths and retrieval so the right information reaches the right step. Making AI and automation more efficient and relevant.
Typical outcomes: Information organised so you can find it. AI that gives useful answers. Less money wasted on experiments. More control over what automation does.
Examples: Knowledge graph design, decision tree mapping, structured retrieval, context and routing design, prompt and context engineering, AI and Copilot implementation.
Senior expertise when you need it
Project leadership and technical advisory without hiring full-time. Get things unstuck, decisions made, handover done properly. Delivery and change leadership.
Who it's for: Projects that need a senior generalist, teams without in-house delivery leadership, programmes that keep stalling.
Typical outcomes: Clear plans, realistic timelines, decisions that get made, handover that sticks.
Examples: Project and programme leadership, technical advisory, governance design, adoption support.
Automation and monitoring for your premises
Dashboards, alerts, and local automation. From small business to home - systems you control, without vendor lock-in. Connected systems and local orchestration.
Who it's for: Organisations or individuals wanting local automation, monitoring, or connected control without vendor lock-in - from small premises to residential.
Typical outcomes: Working automation and dashboards, alerts and monitoring, integrations with existing tools. Systems that are useful, maintainable, and under your control.
Examples: Home Assistant and related platforms, sensor networks, dashboards, connected control for lighting, environmental monitoring, and small-scale automation.
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